Author Topic: Passwords do not match  (Read 701 times)

jmonroe

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Passwords do not match
« on: March 22, 2018, 06:13:32 PM »
Trying to register, I get this error on my site. There is only one password box to type in. No other box like Confirm password. Email and Confirm email exists. Please advise. Thanks

maverick

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Re: Passwords do not match
« Reply #1 on: March 22, 2018, 06:27:29 PM »
It's mostly likely because you replaced the join.html file with an older one that doesn't have the confirm password field. Get the file from a newer version of Etano and replace the file and see if that fixes the issue.

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jmonroe

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Re: Passwords do not match
« Reply #2 on: March 22, 2018, 07:04:16 PM »
How can I tell which version I have? I thought I was up to date

I've replaced the join.html and join_left.html file in the skins_site/def folder and then regenerated skins. I visited the site and it shows the form correctly now, however, I got the following message after trying to join.


Sorry, there has been an error processing your request. Please try again or notify the webmaster about the problem.

maverick

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Re: Passwords do not match
« Reply #3 on: March 22, 2018, 07:17:10 PM »
You may also need to update either, or both,  the js/join.js and processors/join.php files.

You can see what version you have in the admin Package Manager section, the Basic Features shows the version.

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jmonroe

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Re: Passwords do not match
« Reply #4 on: March 22, 2018, 07:21:58 PM »
I've replaced those as well and went to register again.

This account already exists. Please choose another one.

In admin control panel, I go to members and press search

No members found meeting your search criteria.

But yet activity log shows 2 people whom doesn't show up as members in the search. Really strange

So i try logging in and tells me this

Activate your account
Email Confirmation : Pending

You have not yet confirmed the e-mail address (jeremy.monroe@live.com) that you entered during registration. To complete registration, please click the link in the e-mail that was sent to you. If you don't do this, your account will be deleted automatically after a few days.

If you did not receive the email, It's possible your email provider mistakenly placed our email in your Junk Mail folder. Please check and if so press "Not Junk" or "Allow Sender" on our email.

maverick

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Re: Passwords do not match
« Reply #5 on: March 22, 2018, 08:00:26 PM »
Well it depends on what username you tried registering, there are some that are already taken by default so other people couldn't register the username and cause potential issues. One is the username "admin". Look in your database in the dsb_accounts table for usernames already been added.

Also check to see what PHP version your using and that your host didn't switch your PHP version to 5.6

And check your admin error logs for possible issues.


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jmonroe

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Re: Passwords do not match
« Reply #6 on: March 23, 2018, 08:10:52 AM »
I know not to use admin. I am registering a generic name like niceguy and it accepted it but doesn't say so in the front end. I registering again and it said the username already existed. I logged in using the credentials after it sent me the confirmation email. That worked. However, in admin panel, it still doesn't bring up any members when I go to Content Manager---Members---Search. Also, site statistics are showing 0 members.

What could be the issue? I have upgraded from 2.5 to 2.6 to see if problem goes away but it still acts the same.

Current PHP is 5.6. I can only go down to 5.5 or up to 7.1 but not all of my sites can use 7.x

maverick

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Re: Passwords do not match
« Reply #7 on: March 23, 2018, 10:47:25 AM »
Your issues are likely due to using PHP 5.6, others who have tried using PHP 5.6 experienced similar issues. You need to lower your version, 5.3 or 5.4 are the recommended versions but 5.5 should also work.

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jmonroe

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Re: Passwords do not match
« Reply #8 on: March 23, 2018, 11:39:20 AM »
I have lowered it down to 5.4 but still same behavior. User account I created can login and works fine...but in admin, still do not see members in search nor in Statistics. Total members 0

maverick

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Re: Passwords do not match
« Reply #9 on: March 23, 2018, 11:57:35 AM »
You'll probably have to wait for the cron jobs to update the cache and stats. Cron job for stats runs about every 24 hours. When using 5.6 some cron jobs will run and function sporadically at irregular intervals, and certain cron jobs may land up not running at all. So you may have to wait a couple of days to see if everything corrects itself.

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jmonroe

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Re: Passwords do not match
« Reply #10 on: March 23, 2018, 03:39:13 PM »
I can run the cron manually but not sure if that will correct it or not.

maverick

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Re: Passwords do not match
« Reply #11 on: March 23, 2018, 07:14:49 PM »
You can try regenerating the skin in the admin which will regenerate the cache and should show members in search results, but it may not show the stats as that's very cron specific.

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jmonroe

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Re: Passwords do not match
« Reply #12 on: March 23, 2018, 08:06:50 PM »
Nothing is working. I have already regenerated several times before posting on here and running cron manually. No luck whatsoever.

maverick

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Re: Passwords do not match
« Reply #13 on: March 23, 2018, 08:33:47 PM »
Now that you're running php 5.4, try creating a new member and see if that one shows up. Maybe members that were created while using php 5.6 were never properly created.

Also check your admin error logs for possible issues.

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jmonroe

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Re: Passwords do not match
« Reply #14 on: March 24, 2018, 07:36:26 AM »
This is in the error log:

Field 'reject_reason' doesn't have a default value

Array
(
   
  • => Array

        (
            [function] => general_error
            [args] => Array
                (
                   
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  • [1] => Field 'reject_reason' doesn't have a default value
                        [2] => /tools/cron/jobs/d/1purges.php
                        [3] => 36
                        [4] => Array
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[now] => 20180323233001
                            [config] => Array
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                                    [purge_outbox] => 7
                                    [purge_spambox] => 14
                                )

                            [query] => INSERT INTO `dsb_user_profiles` (`fk_user_id`,`status`,`date_added`,`_user`) SELECT `user_id`,15,'20180323233001',`user` FROM `dsb_user_accounts` WHERE `user_id` IN ('1')
                            [res] =>
                            [to_del] => Array
                                (
                                )

                            => 1
                            [to_profile] => Array
                                (
                                   
  • => 1

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                            [pstat] => 15
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                )

        )

    [1] => Array
        (
            [file] => /tools/cron/jobs/d/1purges.php
            [line] => 36
            [function] => trigger_error
            [args] => Array
                (
                   
  • => Field 'reject_reason' doesn't have a default value
  • [1] => 256
                    )

            )

        [2] => Array
            (
               
[file] => /tools/cron/cron.php
            [line] => 150
            [function] => purges
            [args] => Array
                (
                )

        )

)


Field '_user_other' doesn't have a default value
Last query run: INSERT IGNORE INTO `dsb_user_accounts` SET `user`='nceguy',`pass`=md5('password'),`email`='me@me.com',`membership`=2,`status`=10,`temp_pass`='temporarypassword'

Array
(
   
  • => Array

        (
            [function] => error_handler
            [args] => Array
                (
                   
  • => 256
  • [1] => Field '_user_other' doesn't have a default value
                        [2] => /includes/general_functions.inc.php
                        [3] => 289
                        [4] => Array
                            (
                               
[mess_array] => Array
                                (
                                    [fk_user_id] => 1
                                    [subject] => Welcome
                                    [message_body] => Congratulations! You have successfully created and signed into your account.

As a member of our community we hope that you find it to be an enjoyable and rewarding experience.
                                    [message_type] => 2
                                )

                            [force_send] => 1
                            [dbtable_prefix] => dsb_
                            [user_inbox_default] => Array
                                (
                                    [defaults] => Array
                                        (
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                                            [is_read] => 0
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                                            [fk_user_id_other] => 0
                                            [_user_other] =>
                                            [subject] =>
                                            [message_body] =>
                                            [date_sent] =>
                                            [message_type] => 0
                                            [fk_folder_id] => 0
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                                    [types] => Array
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                                            [fk_user_id_other] => 104
                                            [_user_other] => 2
                                            [subject] => 2
                                            [message_body] => 4
                                            [date_sent] => 2
                                            [message_type] => 104
                                            [fk_folder_id] => 104
                                            [del] => 104
                                        )

                                )

                            [was_sent] =>
                            [notify_receiver] => 1
                            [query] => INSERT INTO `dsb_user_inbox` SET `date_sent`='20180323010918',`fk_user_id`='1',`subject`='Welcome',`message_body`='Congratulations! You have successfully created and signed into your account.

As a member of our community we hope that you find it to be an enjoyable and rewarding experience.',`message_type`='2'
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                                (
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                                        (
                                        )

                                )

                            [rsrow] =>
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                )

        )

    [1] => Array
        (
            [file] => /includes/general_functions.inc.php
            [line] => 289
            [function] => trigger_error
            [args] => Array
                (
                   
  • => Field '_user_other' doesn't have a default value
  • [1] => 256
                    )

            )

        [2] => Array
            (
               
[file] => /processors/join.php
            [line] => 160
            [function] => queue_or_send_message
            [args] => Array
                (
                   
  • => Array

                        (
                            [fk_user_id] => 1
                            [subject] => Welcome
                            [message_body] => Congratulations! You have successfully created and signed into your account.

As a member of our community we hope that you find it to be an enjoyable and rewarding experience.
                            [message_type] => 2
                        )

                    [1] => 1
                )

        )

)