Author Topic: Admin Panel Issues - Statistics & Member Search  (Read 1390 times)

KHDev

  • Global Moderator
  • Veteran Member
  • *****
  • Posts: 498
  • Karma: +43/-2
  • Etano Contributor (Skins & Mods)
    • KH Web Development
Admin Panel Issues - Statistics & Member Search
« on: July 31, 2014, 02:06:28 PM »
So, i have just completed a skin for the admin panel and noticed these 2 issues. (Not caused by my skin as i tested it on the default skin first to make sure in both online and offline environments using fresh installs) So thought i would point them out in case its affecting others who don't know about it yet..

Statistics Page (In cPanel)
For some reason the graphs don't seem to be generating / displaying just get the broken pic icon.

Member Search (in cPanel)
When using the search form to search for members it just gives "No members found meeting your search criteria." when using any of the options.. even searching by username, email still no results despite they do exist..

maverick

  • Administrator
  • Veteran Member
  • *****
  • Posts: 2878
  • Karma: +210/-7
    • Maverick Webworks
Re: Admin Panel Issues - Statistics & Member Search
« Reply #1 on: July 31, 2014, 06:11:10 PM »
If neither the Statistics or Member search is producing any results, this is a typical symptom that your cron jobs may not be setup or working properly.

You can also read here why the stats graph images may not be showing.
http://forum.datemill.com/index.php?topic=1889.0

Fusion Responsive Template & Free Mods
http://www.maverickwebworks.com
DO NOT PM me asking for personal help. Post your problem or request in the forums so the entire community can contribute and benefit.

kenjhub

  • Confirmed Member
  • **
  • Posts: 14
  • Karma: +0/-0
Re: Admin Panel Issues - Statistics & Member Search
« Reply #2 on: September 17, 2014, 04:17:25 PM »
On my searches in admin, i only get the 1st page.  if i attempt to show more than 10 or use search criteria i get no results returned.  my cron jobs are running, but only at 15 minutes due to the host.  i see my members do update and show up ok on the site.

Thanks for any info!  8)

maverick

  • Administrator
  • Veteran Member
  • *****
  • Posts: 2878
  • Karma: +210/-7
    • Maverick Webworks
Re: Admin Panel Issues - Statistics & Member Search
« Reply #3 on: September 17, 2014, 04:37:59 PM »
Unfortunately running cron jobs every 15 minuets won't cut it and will cause issues. For example, cron jobs clear and regenerate the search cache every 5 min, if cron jobs aren't able to run every 5 min then the search results won't be updated which can cause new members not to appear in searches.

 Info regarding cron job issues:
http://forum.datemill.com/index.php?topic=3981.0

Fusion Responsive Template & Free Mods
http://www.maverickwebworks.com
DO NOT PM me asking for personal help. Post your problem or request in the forums so the entire community can contribute and benefit.