Author Topic: Site Suspended(hostgator)  (Read 2012 times)

boboangkasa

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Site Suspended(hostgator)
« on: December 26, 2007, 12:29:42 PM »
Hi Dan i was sending all my members a mass email. It about 2000 mails. And i got my site suspended. Is there any way i can settle this, can i set etano mailing to 200 mail hourly so this wont happen again?Thanks


Quote
Hi, An account under your control was recently found to be sending out emails at a rate faster than 200 messages/hour, which resulted in a temporary suspension. As outlined in both our terms of service and general mail policies, the maximum number of messages an account is permitted to send is 200 per hour. We will review the content of the messages being sent from your account; if they appear to be spam or otherwise violate additional HostGator rules, your account may not be eligible for unsuspension. If your actions were unintentional, the content of your messages are found not to be spam, and this incident was simply an oversight of our rules, you may have the option of upgrading to dedicated servers. Continuing this type of mail volume on shared servers, however, will not be an option. The 200 mails/hour rule was put in place for our shared servers simply because it is important to us that they are not blacklisted. High volumes of mail from any account jeopardizes that goal. We welcome your response to this issue. Should you be able to assure us this issue will not recur in the future, we may be able to reinstate this account on a shared server, or assist you in upgrading your account to a dedicated system (with the assumption your messages are not found to have violated our anti-spam policies)

admin2

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Re: Site Suspended(hostgator)
« Reply #1 on: December 26, 2007, 03:44:52 PM »
Yes, I think it can be done.

boboangkasa

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Re: Site Suspended(hostgator)
« Reply #2 on: December 26, 2007, 07:25:12 PM »
How can i do it Dan? I really need to do that?

admin2

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Re: Site Suspended(hostgator)
« Reply #3 on: December 27, 2007, 02:28:01 AM »
We need to change the script that sends the messages to keep a log of how many messages it sent during the last hour and stop if it is close to that limit. Should take about 1 - 1:30 hours.

strawberries90

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Re: Site Suspended(hostgator)
« Reply #4 on: December 27, 2007, 10:35:04 AM »
Hi Dan i was sending all my members a mass email. It about 2000 mails. And i got my site suspended. Is there any way i can settle this, can i set etano mailing to 200 mail hourly so this wont happen again?Thanks

mass emails are bad. 

Unless the world is falling down, I don't wanna get a mass email. 

I love the news feature in etano - it means folks can see any latest news when they log on to your site.